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Brazil Teaches Border Agents Some Manners PDF Print E-mail
Written by Michèlle Canes   
Wednesday, 01 February 2006

A first international seminar on dealing with tourists who cross Brazil's borders ( 1º Seminário Internacional de Políticas Migratórias e Atendimento ao Turista para Agentes Públicos de Fronteira) began on Monday in the city of Bagé, Rio Grande do Sul.

The objective of the seminar is to improve the treatment the tourists receive from public workers and make their stay in Brazil more enjoyable.

"We need to train our personnel that work on the border. Much has been done in our airports and ports. Now we need to improve our work with tourists who come by land," says Luiz Paulo Barreto, the executive secretary at the Ministry of Justice.

Many tourists coming into Brazil by car have questions because they do not plan their trip through a travel agency, he explains. So our border personnel should be able to answer their questions, says Barreto.

Participating in the seminar, besides Brazilian representatives, are personnel from Paraguay, Uruguay and Argentina. Besides improving the reception of tourists, the seminar is also looking into ways of increasing Mercosur tourism in general.

Agência Brasil

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Comments (1)Add Comment
James Smith
written by Guest, 2006-02-03 05:58:14
A very good idea. Brazil has a rep**ation of have very simpatico people but a corrupt and inefficient public sector. This will go a long way toward correcting that image. :grin :grin

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