Brazil - Brazzil Mag - Gol-Delta Agreement Promises Easier Flights for US and Brazil

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Brazilian airline Gol announced that it has entered into a baggage and ticketing agreement with US Delta Air Lines allowing for faster and more convenient connections between the two airlines.

Effective July 1, 2007, the agreement provides Delta's passengers with easier connections through São Paulo and Rio de Janeiro to any of Gol's 58 destinations in Brazil as well as to Buenos Aires, Cordoba and Rosario, Argentina; Santa Cruz de la Sierra, Bolivia; Santiago, Chile; Asuncion, Paraguay; Lima, Peru; and; Montevideo, Uruguay.

"We are very pleased to partner with Delta, one of the world's largest airlines, and open up new markets for both companies. Delta's passengers will now be able to enjoy the unique combination of Gol's low-fares and high quality service that has proven successful across South America," says Tarcísio Gargioni, Gol's Vice-President of Marketing and Services.

"This agreement effectively expands Delta's destinations by making it easier for Delta passengers to enjoy travel to Gol's area of service," said Christophe Didier, Delta's Vice President of Sales for Latin America and the Caribbean.

A portion of travel for some itineraries may be operated by the Delta Connection carriers: Atlantic Southeast Airlines, Chautauqua, Comair, Freedom Airlines, Shuttle America, and SkyWest.

Gol (GLAI) is the parent company of low-cost airlines Gol Transportes Aéreos S.A. ("GTA," which operates the Gol brand) and VRG Linhas Aéreas S.A. ("VRG," which operates the Varig brand).

interesting
written by Jo, June 14, 2007

If Gol wasnt so terrible I would be VERY happy about this news, but until GOL can become more efficient, and move out of being São Paulo centric, this may bode poorly for Delta clients. Whenever there is a problem, there is never anythig in English, never anyone to assist the client, and never any explanation of last minute changes such as 3 or 4 hour delays....BUT, if GOL becomes better, then it is a good thing overall for both companies...

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Here Here
written by doggydaddy, June 14, 2007

Ever try and speak with GOL on the telephone in Brazil in English. Impossible!.To make a flight change, request a refund.. Not possible.And Gol only accepts Amex on line from clients wanting to make a booking from the exterior. No.Visa, MC, Diners etc.
My clients from Europe don't use Amex as Maestro and Visa is the card of choice. Amex is not popular in Europe. Ocean Air is moving up slowly and with a sister international airine with soon flights from LAX to Brazil.

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Thanx
written by Ric, June 14, 2007

For the info re: GOL/Amex. From experience I knew that GOL didn´t accept foreign cards but did not know that Amex was an exception.

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Re Thanx
written by doggydaddy, June 15, 2007

Your welcome Ric

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written by newyorkjerry, June 15, 2007

Here's hoping that Gol's agreements with Continental and Delta increase to include offering frequent flyer miles. I travel between New York and Vitoria three or four times a year and right now it is muito dificil to get flights with miles. If Gol's Varig Brand joins the alliance, it would mean more seats, price competition and ff miles! So far the announcements have been carefully worded to not hint at anything more than the American airlines selling Gol, and by assumption, Varig tickets. But given that they're working together .....

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written by Geraldo, June 17, 2007

It seems this is downside for Delta, since Gol has proven customer service is certainly not a priority for them, plus they don't accept foreign credit cards on its online service in Brazil nor on the phone, and most important, GOL has shown itself still unprepared to accomodate with passengers and deal with the numerous unfortunate situations at the airports with the delays caused by the air travel crisis since September. Delta's decision seems a poor one.

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